The terms, policies and conditions described below govern the use of Darwish Rich Design. Your use and/or placement of any order constitute your agreement to follow and be bound by these terms stated. We may change the Terms & Conditions, from time to time, without prior notice.

ORDERING

Please note that items in your cart are not secured until you have submitted your order successfully and may sell out during the process.

All payments are required to be made within 2 working days. Orders will be canceled with or without prior notice if payment is not successfully received during this period. A re-order can be made if the item(s) is still available.

Once your order is submitted, we cannot add or remove items from your order. All sales are final and strictly no cancellations or exchanges are allowed once payment is received.

We reserve the right to refund the full amount to customer if we are not able to deliver the ordered item due to some reason, exp:- defect on garment and it’s the last piece.

All prices are final and non-negotiable.

All payment will be made in terms of Malaysian Ringgit (RM).

Exchange rate will be based on PayPal.

We reserve the right to hold a SALE of items at anytime.

Payment verifications will be made within 3 working days only.

Strictly NO REFUNDS OR EXCHANGES for SALE items.

Strictly NO REFUNDS OR EXCHANGES of items unless due to mistake on our part (i.e. wrong order received and defective items).

SHIPPING

All orders are packed for delivery by 2-3 next business/ working days once payment is received successfully

In the event that the package is returned to us due to the customer’s error in indicating the incorrect and/or insufficient address, a re-delivery fee would be charged and be payable by the customer.

Darwish Rich Design will ensure that parcels are carefully wrapped and secure before mailing it out.

Darwish Rich Design will not be held responsible or extend any further service for any damaged or loss packages during the delivery caused by Poslaju.

In the event that your order is damaged or lost in the mailing process, please contact us straight away at darwishrich@gmail.com

Strictly no splitting of orders – We will only deliver order to the address stated on your invoice.

Request of delivering order to 2 addresses is not allowed.

INTERNATIONAL ORDER

Packages are shipped via registered postage which includes a tracking number and signature confirmation upon delivery.

DISCOUNT CODE

Please note that voucher codes only apply when entered into the system and will not be valid for redemption through email after the order has been placed. It is not redeemable for cash or credit.

PRODUCT INFORMATION

The prices displayed on our website are quoted in Malaysia Ringgit (RM).

We make an effort to display the colours of our products as accurately as possible. However, the actual colours you see depend on the resolution of your monitor screen. Hence, we cannot guarantee that your computer monitor’s display of any colour will be accurate.

Please do not hesitate to contact us at salesdarwish@gmail.com, we more than happy to assist you.

All images and contents on this website belong to Darwish Rich Design and cannot be reproduced and used without permission.

Sorry it's a long heavy list. The compliance team is a geek. 😜